HELP CENTER

Frequently Asked Questions

Ordering & Eligibility

Can I cancel my order?

Orders may be canceled within a limited window after purchase, provided the order has not been processed or fulfilled.

To request a cancellation, please contact us immediately at orders@g2gtac.com with your order number.

Due to rapid order processing, we cannot guarantee cancellations once an order has entered processing. Orders that have shipped cannot be canceled.

We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
To ensure fair access during launch, order limits are in place while we evaluate demand and production capacity.
You must be 18+ (or meet your local statutory age to possess the device) and comply with all federal, state and local laws governing firearm parts in your jurisdiction.

Product & Function

No. The SplitFire RS™ is designed as a drop-in safety replacement for compatible AR-platform receivers — no permanent modification to the trigger is required. For safety and warranty reasons we do not provide step-by-step gunsmithing instructions online; if you’re unsure, have a qualified gunsmith install it.
No. The SplitFire RS™ is designed to operate within semi-automatic firing—each shot still requires a discrete firing event. However, legal definitions and agency interpretations of “automatic” vs. devices that increase rate-of-fire have been the subject of recent regulatory and court activity.
The SplitFire RS™ temporarily changes the selector state as part of the rifle’s cycling so the rifle can reliably continue firing round-by-round in rapid succession. This means in a 30-round mag dump, the safety will be turned on and off 30 times in a matter of a few seconds. For best results it is recommended to use an H3 buffer weight .

Compatibility & Fitment

Current tested platforms: AR-15 including .223/5.56/.300 BLK. Compatibility is continually expanding. For the most current information and demonstrations, please visit our YouTube channel. We are working on additional variants to expand the reach of responsible, fun shooting!
Compatibility depends on specific trigger bar geometry, receiver shelf height, BCG profile, and buffer system; check your exact parts before purchase. If your build is non-standard, you may need to consult a qualified gunsmith to determine compatibility.

Legality & Compliance (Important)

Unless you live in a communist state – then yes! Most pro 2A states allow our Rapid Safety™. We will not ship to jurisdictions where the product is prohibited. As the current ATF guidelines read, a forced reset device is allowed. One of the great things about our Rapid Safety™ is that the trigger is not altered whatsoever from the standard trigger. This means the tail and semi-auto sear catch remains and functions on every trigger pull. Only the 2- position stock safety is swapped for a 3-position SplitFire™ Rapid Safety™. This leaves the trigger completely unmodified from what is legally sold. 

The legal status of devices that alter/reset the trigger has been in flux and differs by jurisdiction. Federal and state interpretations and litigation have evolved recently; courts and agencies have reached different conclusions about some forced-reset or rapid-reset devices. Because this area of law can change, G2G Tactical™:

  • Does not give legal advice; you must determine whether possession/use is lawful where you live.
  • Will refuse to ship to jurisdictions where the product is prohibited.
  • Recommends contacting your local ATF field office or an attorney if you are uncertain about the legal status in your area. 

(Short version: the landscape is evolving — please confirm before buying or transporting the product.)

Shipping & Restrictions

If you need to update your shipping address, please contact us immediately at orders@g2gtac.com.

We will do our best to accommodate changes before the order is processed, but cannot guarantee modifications once fulfillment has begun.

G2G Tactical does not ship to the following jurisdictions:

CA, CT, DE, FL, HI, IL, MA, MD, MN, NJ, NV, NY, OR, RI, VA, WA, D.C.

We also do not ship to U.S. territories or any international destinations. If an order is refused or returned due to local restrictions, standard return/refund policies apply (see Returns & Warranty).

Materials, Finishes & Quality

We are in the final stages of product preparation and are evaluating manufacturing methods and finishing processes to ensure the highest standards of performance, durability, and appearance.

Warranty, Returns & Replacements

Yes — all SplitFire RS™ units are covered by a limited warranty for manufacturing defects (see full Warranty Policy page). Warranty does not cover misuse, unauthorized modification, or damage from improper installation.
Take photos, include your order number, and submit a Replacement Ticket via Support. If failure is due to a manufacturing defect, we’ll replace the part at our expense.

Troubleshooting (common issues)

Common causes: incompatible trigger geometry, high-shelf receiver, non-full-profile BCG, or buffer/gas tuning. Check our Compatibility Matrix, then run a dry-function check with the upper off and consult a qualified gunsmith if needed.
Yes — due to receiver and parts tolerances, some selectors sit slightly proud. It does not necessarily indicate a problem.

Patent, Trademark & IP

The SplitFire RS™ is patent-pending. “G2G Tactical™ & the Shield/Flame logo”, “SplitFire™”, and “Rapid Safety™” are trademarked and copyrighted.

Safety & Responsible Use

We recommend professional firearms training for safe operation and to understand the capabilities and limits of any firearm modification or accessory. Always follow safe handling rules and the laws where you live.
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